Last updated: June 9, 2026
This Privacy Policy describes how Gautam & Company (“GCO Products”, the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from gcoproducts.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
To provide the Services, we collect and have collected over the past 12 months personal informatof sources, as set out below. The information that we collect and use varies depending on how youinteract with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable
terms of service, and to protect or defend the Services, our rights, and the rights of our users
The types of personal information we obtain about you depends on how you interact with our Site use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information that you directly submit to us through our Services may include contact details (including name, address, phone number, and email address), order information (including name, billing address, shipping address,
payment confirmation, email address, and phone number), and customer support information includiinclude in communications with us, for example, when sending a message through the contact form or requesting a quote for a product.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these
features.
We may also automatically collect certain information about your interaction with the Services. s and similar technologies. The information we collect may include your IP address, browser type,device information, pages viewed, and how you interact with links on the Site.
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as our web hosting provider and WooCommerce, the platform that powers our
online store. Any information we obtain from third parties will be treated in accordance with th
Providing Products and Services. We use your personal information to provide you with the Servicntract with you, including processing your order enquiries and quote requests, arranging deliveryof products, sending you notifications related to your account and orders, and providing you with customer support.
Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an
account, you are responsible for keeping your account credentials safe. We recommend you do not h anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with You and Improving the Services. We use your personal information to provide yto improve our Services. This is in our legitimate interests in order to be responsive to you, toprovide effective services to you, and to maintain our business relationship with you.
We offer the ability to contact us directly via WhatsApp. When you use the “WhatsApp Us” button onversation with our team through WhatsApp Messenger. We use this channel solely to respond toproduct enquiries, quote requests, and customer support questions. We do not initiate unsolicited messages through WhatsApp.
Like many websites, we use cookies on our Site. Cookies are small data files placed on your deviyour preferences and shopping cart between visits. The cookies we use are essential for theoperation of the Services, including managing your shopping cart and login session via WooCommerce. Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies
through your browser controls. Please note that removing or blocking cookies may negatively impause some of the Services to work incorrectly or no longer be available.
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include disclosing your information to vendors and service
providers who provide services on our behalf, such as our web hosting provider and payment proce with a business transaction such as a merger or sale of our company; when required by applicablelaw, such as to comply with a court order or government authority; or to protect the rights, property, or safety of us, our customers, or others.
We do not sell your personal information to third parties. We do not use or disclose sensitive personal information without your consent or for purposes of inferring characteristics about you.
Our Site may provide links to websites or other online platforms operated by third parties. If yaffiliated or controlled by us, you should review their privacy and security policies and otherterms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy or reliability of information found on them.
The Services are not intended to be used by children and are directed to business buyers and adu collect any personal information about children under the age of 18. If you are the parent orguardian of a child who has provided us with their personal information, you may contact us using the details below to request that it be deleted.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “ation you send to us via the Site may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or
enforce other applicable contracts and policies. Order records are retained for a minimum of 7 y GST and business regulations. Contact form submissions are retained for up to 2 years.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may apply only in certain circumstances. In some cases we
may limit or deny your request where the law permits us to do so.
Right to Access / Know: You may have a right to request access to personal information that we he: You may have a right to request that we delete personal information we maintain about you.Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you. Right to Restrict Processing: You may have a right to ask us to stop or restrict our processing of
personal information. Right to Withdraw Consent: Where we rely on consent to process your personthe right to withdraw this consent at any time.
You may exercise any of these rights by contacting us using the details provided below. We will for exercising any of these rights. We may need to verify your identity before responding to yourrequest.
If you have complaints about how we process your personal information, please contact us using telow so that we can resolve your complaint. If you are not satisfied with our response, you havethe right to lodge a complaint with your local data protection authority.
Should you have any questions about our privacy practices or this Privacy Policy, or if you woul rights available to you, please contact us at info@gcoproducts.com or reach us at Jalandhar,Punjab, India by phone at +91 94170 21171 , +91 97799 21171.