Last updated: June 9, 2026
This Shipping Policy describes how Gautam & Company (“GCO Products”, “we”, “us”, or “our”) handles the dispatch and delivery of orders placed through gcoproducts.com. By placing an order with us, you agree to the terms outlined in this policy.
All orders are processed within 1–3 business days of payment confirmation, subject to stock availability. Orders placed on Sundays or public holidays will be processed on the next working day. You will receive a confirmation by email or WhatsApp once your order has been dispatched.
For bulk orders or orders of heavy components, additional processing time may be required. Our team will contact you if there is any delay beyond the standard processing window.
We ship across India to all major cities, towns, and serviceable pin codes via reputed courier partners and transport services. For remote or difficult-to-access locations, additional delivery time may apply. International orders are handled on a case-by-case basis. Please contact us at info@gcoproducts.com for international shipping enquiries and quotes.
Estimated delivery timeframes are as follows: Metro cities (Delhi, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad) — 3 to 5 business days. Tier 2 and Tier 3 cities — 5 to 8 business days. Remote or rural areas — 7 to 12 business days.
These are estimates only and are not guaranteed. Actual delivery times may vary depending on courier availability, public holidays, weather conditions, or other factors outside our control.
Shipping charges are calculated based on the weight, dimensions, and destination of your order and will be displayed at checkout before payment. For large or heavy consignments such as undercarriage components or bulk parts orders, shipping will be quoted separately and confirmed with you before dispatch.
Once your order has been dispatched, you will receive a tracking number via email or WhatsApp. You can use this tracking number on the respective courier’s website to monitor your delivery status. If you have not received your tracking details within 3 business days of placing your order, please contact us at info@gcoproducts.com.
If your order is delayed beyond the estimated delivery window, please contact us and we will follow up with the courier on your behalf. If a package is marked as delivered but you have not received it, please report this to us within 24 hours so we can investigate promptly.
For damaged packages, please refuse the delivery if visibly damaged and contact us immediately. If damage is discovered after opening, please photograph the packaging and product and email us within 48 hours of delivery.
For any questions regarding shipping or your order status, please contact us at info@gcoproducts.com or call +91 94170 21171. We are available Monday to Saturday, 10:00 AM to 6:00 PM IST.